Additional information and troubleshooting
First off, rest assured that the AIR GEAR Portable Solar Kit will work in conjunction with your factory-installed rooftop solar. It does not prevent the rooftop panels from operating. If you're not seeing any solar charge on the Airstream's on-board
The solar charge controller built into your Airstream only measures the power coming from the factory-installed (rooftop) panels. It will not show power coming from the AIR GEAR Portable Solar Kit. To verify that the Portable Solar Kit is charging th
When you plug the black charge controller of the AIR GEAR Portable Solar Kit to the trailer's Solar Port (or 7-way cable, if you're using that adapter), some lights on the black box should go on. If not, follow the instructions below:. Replacing the
Do you have concerns about the power output of your AIR GEAR Portable Solar Panels? Consider these factors:. The power that is produced by any solar panel is highly variable, depending on many factors such as:. You will never get the full rated outpu
We do not recommend connecting two AIR GEAR Portable Solar Kits to each other (using a Y-cable), but you can separately connect two kits to one Airstream. This solution works for Airstream trailers made from 2017 onward, with factory-installed Solar
The charge controller and panels in the AIR GEAR 200-Watt Portable Solar Kit are water and dust resistant (rated IP65) but not fully waterproof. This rating means they can be out in light rain, but you should not let the charge controller or panels s
First, rest assured that the app is optional and not required for the AIR GEAR Portable Solar Kit to function. It was developed by a third party, and for that reason we cannot provide technical support for it.That said, here are some simple tips to t
First, check the fuse for the Solar Port, if you're using the Solar Port on the Airstream. It's located inside the battery box on aluminum Airstream trailers, in a small fuse holder. Pull out the fuse and look at it to see if it has blown. Another wa
In most cases, yes, you can connect the panels to a portable power station, such as those made by Jackery, Goal Zero, Anker, Bluetti, EcoFlow, Sorein, etc. Check the specs provided by the manufacturer, as we cannot guarantee compatibility with any pa
You may choose to use the optional ETA Solar app on your mobile phone, to monitor the performance of your solar panel kit. This app is not required for the solar panels to work properly. You can find the app in the App Store for your device (whether
The AIR GEAR Portable Solar Kit has an external MPPT-type charge controller. This controller must be used with the panels, and it must be connected directly to the batteries (either through the factory-installed solar port, or through the 7-way plug)
In rare circumstances, the charge controller will go offline to protect itself. The most common cause is overheating. If you are using the ETA Solar app and can see that the system is producing zero watts (shown as "Power" in the app), scroll down fu