Order/Shipping Problem
Product arrived damaged, shipping issues, etc.
My order arrived but a product is damaged. Help!
Sorry to hear that! Packages get quite jostled by shipping carriers these days. We'll be happy to replace the damaged item. Just start a return by clicking here. Choose "Damaged" as the reason, and upload a photo or two of the damage. In most cases,
The shipper says the package was delivered, but it was not delivered
There are several common reasons for this. And the good news is that nearly 100% of people who contact us with this question eventually finds/receives their package. First, is it possible someone else in your household set the package in an unexpecte
Apple Pay isn't available
Apple Pay only appears as a payment option in checkout when all of these are true:. Usually the reason is that you're on a non-Safari browser, or don't have a card in Apple Wallet. If you are sure that you're meeting all of Apple's requirements and s