<div data-block="true" data-editor="b9ja3" data-offset-key="bn7nt-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="bn7nt-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Unfortunately, we cannot address issues specific to your Airstream because we are not Airstream service technicians.&#xA0; If you need to diagnose a problem, determine a repair need, address an appliance problem, or anything else related to the Airstream product you purchased, we recommend contacting your dealer or Airstream directly: 937-596-6111</div></div>

Can you help me troubleshoot an issue with my Airstream?

You'll need to look in the Airstream Parts Book for that information. Airstream has produced this book for decades. It's well organized and laid out by section, with drawings that indicate the location of the specific part, as well as the part number

You&apos;ll need to look in the <a href="https://www.airstream.com/owners/manuals/">Airstream Parts Book</a> for that information.&#xA0;Airstream has produced this book for decades. It&apos;s well organized and laid out by section, with drawings that indicate the location of the specific part, as well as the part number.View or download Parts Books back to 1964 <a href="https://www.airstream.com/owners/manuals/" rel="noopener noreferrer" target="_blank">HERE</a>. Enter your product name and year into the search field.

Which part do I need for ....?

If you can't find what you are looking for, contact your dealer, or call Airstream Support: 937-956-6111

<div data-block="true" data-editor="b9ja3" data-offset-key="8dd1l-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="8dd1l-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">We don&apos;t maintain a knowledgebase of specific details about every Airstream model. Here&apos;s what we suggest if you are looking for something specific: 1. Read your Airstream Owners Manual.&#xA0; Airstream has posted PDF files of every Owners Manual dating back to 1964&#xA0;<a href="https://www.airstream.com/owners/manuals/" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: rgb(74, 141, 249); text-decoration: none !important;" target="_blank">HERE</a>. &#xA0;The manual&#xA0;includes information about everything from the size of your hitch ball and how to level the trailer, to the procedure for dumping the tanks and how many gallons the fresh water tank holds.&#xA0; 2.&#xA0;Visit&#xA0;<a href="http://support.airstream.com/" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: rgb(74, 141, 249); text-decoration: none !important;" target="_blank">Airstream&apos;s support video library</a>.&#xA0; Created by and featuring Airstream Inc. service staff. It&#x2019;s organized by product type (trailer or motorhome) and model, which makes it easy to find the videos and answers for your specific Airstream.&#xA0;</div> If you can&apos;t find what you are looking for, contact your dealer, or call Airstream Support: 937-956-6111</div>

Where can I find the (drain plug, inverter, etc.) on my Airstream?

Our customer support team is available Monday - Friday from 9AM - 5PM Mountain Standard Time (Santa Fe, NM). 

Email is typically the fastest way for us to help you. Reach us at help@airgear.store. We reply within a few hours or within 1 business day.

Shop at AIR GEAR

AIR GEAR on YouTube

Buy Rich's Maintenance Book

AIR GEAR

We do not troubleshoot individual Airstream problems or advise people about specific repair needs. Please contact a dealer or Airstream directly for those types of inquiries.

Airstream questions

Do you ship to Canada?

Do you offer a military or first responder discount?

Where can I buy Rich's maintenance book?

Do you still have a retail store in Tucson?

Do you offer expedited shipping?

Do you still offer order pick up?

Are you part of Airstream Life magazine?

Do you sell the Lockout Blocker?

Do you still carry hinge fixers?

Was AIR GEAR previously called Airstream Life store?

My order arrived but a product is damaged. Help!

The shipper says the package was delivered, but it was not delivered

Order/shipping problem

I installed GasStop but it's not working. The gas won't flow through it.

The gas level indicator showed about a half tank for a while but quickly went down to nearly 0%. Is it broken?

GasStop

The portable solar does not seem to work with my rooftop solar - help!

It's not charging / I don't see any additional power on the charge controller

Problems pairing with the third party app

I used the kit but my batteries still went dead during our trip

Can I connect the kit with a portable power station?

Connecting 2 panels/portable solar kits to get more power

Is the charge controller waterproof?

AIR GEAR 200 Watt Portable Solar Kit

I hooked up to campground power but the EMS isn't working. There is no power to the Airstream!

The display screen shows code E0. What does that mean?

The display screen is showing an alphanumeric code. What does it mean?

I need technical support for my EMS

Progressive EMS

I turned on the monitor but it's not working

One of the sensors is not reading on the monitor. Can you help?

Should I install the repeater? The instructions say it's optional.

What kind of battery does each sensor take?

I bought a system from you and you programmed it (or the customer did). Now I bought extra sensors from you. Can you help me program them?