ShippingUpdated 5 days ago

AIR GEAR shipping methods

AIR GEAR ships using UPS, USPS (US Postal Service), and FedEx.

Most shipments over $100 go by FedEx. Exceptions include:

shipments to Alaska or Hawaii
some teak mats
order for which a customer has provided only a PO Box

If you supply a PO Box address, we will assume you want us to use USPS as the shipper. Some products cannot be shipped to a PO Box, in which case we will contact you to request a deliverable street address.

If you cannot receive USPS at your address, it helps to let us know so that we can be sure to use UPS or FedEx.

Expedited or overnight shipping

We are not able to offer expedited shipping options (overnight, two-day, etc).

We supply a tracking number with most shipments, as well as regular updates on shipping progress.

Shipment tracking not updated, stuck in transit, or not moving

Occasionally, carriers such as US Postal Service, UPS, and FedEx do not scan packages when they first receive them. This can make it appear as though the shipment hasn’t started moving, even though it is already in transit.

We recommend giving the package a few days to update and arrive. If you don’t see movement or receive it within a week, please contact AIR GEAR Customer Service for help.

Where does AIR GEAR ship from?

Sorein products ship from Goodyear, Arizona.

All other products ship from Tucson, Arizona.

How long will it take for a shipment to arrive?

Most items arrive in 2-5 working days, depending on the distance of your address from our warehouse.

Power Station products containing batteries are shipped via FedEx Hazmat service. This means that products containing batteries may arrive on a different day from the rest of your order.

Each Power Station module will be shipped separately, with a tracking number assigned to each piece.

Where does AIR GEAR ship to?

AIR GEAR ships to all 50 states in the USA.

AIR GEAR does not ship to US territories such as Puerto Rico, Guam, American Samoa, Northern Mariana Islands, and US Virgin Islands.

AIR GEAR does not ship to international addresses, including (but not limited to) Canada and Mexico.