Neutral-Ground bonding plugsUpdated 9 hours ago

Never use a Neutral-Ground bonding plug in a Sorein Power Station!

Use of a Neutral-Ground bonding plug can destroy the inverter—even if the inverter is turned off.

Damage caused as a result of using a Neutral-Ground bonding plug is not covered by warranty.

Neutral-Ground bonding plugs (sometimes called N-G plugs, or Ground-Neutral bonding plug) are not recommended for use with the Sorein Power Station. The reason is that if you forget to remove it before plugging the power station into a wall outlet, the bonding plug will create a short circuit which immediately blows the inverter.

People often think they need a bonding plug because a circuit tester is showing an "open ground" condition at the power station's AC outlets. This is normal with "floating neutral" systems and does not indicate a malfunction. You can safely use all of your appliances. 

An Electrical Management System (EMS) may report an "open ground" and shut off the power to your RV. The best solution is to remove or bypass the EMS. You don't need it with the Sorein Power Station. The power station already has numerous safety features, to ensure reliable and steady power.

If you have a built-in or "hard-wired" EMS, you can install a bypass switch, in order to allow the power station to deliver power to the RV. (Progressive Industries offers an inexpensive bypass switch for its EMS-LCHW30 and EMS-LCHW50 models, as an optional accessory.)

If your Sorein Power Station's inverter has been blown, contact AIR GEAR Customer Service for assistance. Replacement of the inverter circuit board may be possible in some cases, although it's not covered by warranty. You can also purchase an Extra Inverter to replace a blown inverter.