Why is my power station losing power when I'm not using it?Updated 11 days ago

While camping the Sorein Power Station should be turned completely off when you don't need it. Otherwise it will continue to use up its battery, even if there's nothing plugged into it. You can tell that it is still on, because the green light in the center of the power button is illuminated. (See photo below.)

Briefly pressing the power button on the front panel will cause the display to go blank, but it doesn't turn off the power station. You'll notice that the green light stays on.

To save power, turn the power station off by pressing and holding the front panel power button until the screen shows "OFF" and then goes blank. The little green light in the center of the power button should be off, too. 

The Sorein will still use a small amount of power when OFF, but it usually isn't enough to matter during a trip.

Between trips

We suggest you either:

• Keep the Sorein Power Station plugged in between trips, OR
• Put the Sorein Power Station in "Warehouse Mode". See this Help Center article for information about Warehouse Mode.