Can't connect to WiFI and/or EnergyKeeper appUpdated 4 hours ago

Initial setup

When configuring the Energy Keeper app with your Sorein Power Station for the first time, keep in mind these important steps:

1. WiFi must be present. The Sorein can't connect to 5 Ghz WiFi, so be sure a 2.4 GHz network is available.

2. The Sorein must be turned on.

3. Your phone must be connected to the Internet via cellular or WiFi, and Bluetooth should be enabled as well.

4. The WiFi indicator on the front panel (top) should be flashing white rapidly. If not, press the "DC 5521" button on the front panel for 5 seconds. This causes the power station to enter setup mode (rapidly flashing WiFi indicator).

5. Restart the Energy Keeper app if it doesn't find the power station in 30 seconds after taking all of the above steps.

After successful setup

If the Energy Keeper app doesn't find your Sorein, check:

1. The Sorein Power Station has connected to WiFi. The white WiFi symbol on the front panel should be on constantly. The power station can't connect with Bluetooth only.

2. Your phone has a good Internet connection.

3. Pull down on the main Energy Keeper screen to refresh it.