Our customer support team is available Monday - Friday from 9AM - 5PM Mountain Standard Time (Santa Fe, NM). 

Email is typically the fastest way for us to help you. Reach us at help@airgear.store. We reply within a few hours or within 1 business day.

Shop at AIR GEAR

AIR GEAR on YouTube

Buy Rich's Maintenance Book

AIR GEAR

Answers to common questions about our products, return process, Rich Luhr, rally donations, more. Also how to reach our customer service team.

AIR GEAR Help Center

Answers to questions about military discounts, Rich's books, the Tucson retail store, etc.

We do not troubleshoot individual Airstream problems or advise people about specific repair needs. Please contact a dealer or Airstream directly for those types of inquiries.

Airstream questions

Product arrived damaged, shipping issues, etc.

Order/shipping problem

Returns and Refunds

Do you donate products to region and unit rallies?