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Product Questions & Troubleshooting
If product you purchased from us is not working as expected or you need more info, answers here may help.
Product Installation Guides
Installation instructions and guides for AIR GEAR products.
Order/Shipping Problem
Product arrived damaged, shipping issues, etc.
General FAQs
Answers to questions about military discounts, Rich's books, the Tucson retail store, etc.
Airstream Questions
Returns and Refunds
Product Donations
Do you donate products to region and unit rallies?
Get support
- Contact usOur customer support team is available Monday - Friday from 9AM - 5PM Mountain Standard Time (Santa Fe, NM). Email is typically the fastest way for us to help you. Reach us at [email protected]. We reply within a few hours or within 1 business day.
- Call usAIR GEAR Customer Support